Refund Policy – Mom IPTV

Last updated: January 1, 2026

At Mom IPTV, we stand behind our IPTV service with a full 30-day money-back guarantee. This Refund Policy explains when and how you can request a refund on your Mom IPTV subscription.

1. Eligibility for Refund

You may request a full refund on your Mom IPTV subscription under the following conditions:

• Refund request submitted within 30 days of your initial Mom IPTV purchase
• Mom IPTV service was inaccessible, non-functional, or significantly different from advertised
• Technical issues with Mom IPTV that our support team could not resolve within 72 hours
• You are not satisfied with Mom IPTV service quality for any reason

2. Refund Timeline

All eligible Mom IPTV refunds are processed within 5-10 business days from the date of approval. The refund will be credited back to the original payment method used at checkout (credit card, PayPal, or cryptocurrency).

3. How to Request a Refund

To request a refund on your Mom IPTV subscription, please contact us using one of the following methods:

• WhatsApp: Message us at wa.link/z601w5 — fastest response
• Email: support@momiptv4k.us with subject "Refund Request"
• Phone: +1 (212) 555-0123

Please include the following information in your refund request:

• Full name used at Mom IPTV purchase
• Email address associated with your Mom IPTV account
• Order number or transaction ID
• Reason for refund request (helps us improve Mom IPTV)

4. Non-Refundable Situations

Mom IPTV refunds are NOT available under the following circumstances:

• Refund requests submitted after 30 days of Mom IPTV purchase
• Violation of our Terms and Conditions (including account sharing, resale, or misuse)
• Issues caused by insufficient internet connection or incompatible devices
• Refund requests based solely on personal preference after extensive service use
• Chargebacks initiated without first contacting Mom IPTV support

5. Free Trial & Refunds

Mom IPTV offers a free 24-hour trial via WhatsApp before purchase. We strongly encourage all customers to try Mom IPTV during the free trial period before subscribing to any paid plan. This ensures Mom IPTV meets your expectations and works on your devices, minimizing refund needs.

6. Partial Refunds

Mom IPTV does not offer partial refunds for unused portions of a subscription. All refund requests are processed as full refunds for eligible customers, or denied if outside the 30-day window.

7. Payment Processor Fees

Payment processor fees (typically 2-4%) may be deducted from your refund depending on the payment method used. This is a standard practice for online transactions and Mom IPTV does not retain these fees.

8. Chargebacks

Before initiating a chargeback with your bank or credit card company, please contact Mom IPTV support first. Chargebacks initiated without prior contact may result in permanent account suspension and blocking from future Mom IPTV purchases.

9. Modifications to This Policy

Mom IPTV reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of Mom IPTV after modifications constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Refund Policy or to request a refund, contact Mom IPTV at:

• Email: support@momiptv4k.us
• Phone: +1 (212) 555-0123
• WhatsApp: wa.link/z601w5
• Address: 125 W 25th Street, Suite 5, New York, NY 10001, USA